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Enhancing Customer Support with Text Classification: A Python Case Study Using the 20 Newsgroups Dataset
This comprehensive guide explores how Python’s powerful data analysis and machine learning tools can be harnessed to improve customer support, using text classification on the 20 Newsgroups dataset as a detailed case study.
Scott Miner
Last updated on Jul 16, 2023
54 min read
Data Science
,
Text Analysis
Revolutionizing Customer Support with Hybrid NLP Chatbot
Experience the future of customer support with a hybrid NLP chatbot, powered by Python, Flask, Seq2Seq architecture, and pretrained GloVe word embeddings for seamless technical assistance.
Scott Miner
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